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1. Introduction

Welcome to Hazzel Marketing Agency ("Hazzel", "Company", "we", "our", or "us").

These Terms and Conditions govern your access to and use of our website, services, content, consultations, coaching programs, lead generation services, advertising services, and marketing-related services.

By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions.

2. Services

Hazzel provides business-to-business (B2B) marketing services, including but not limited to:

• Lead generation services

• Marketing consulting

• Marketing coaching

• Advertising campaign management

• Funnel development and optimization

• Conversion rate optimization

• LinkedIn outreach

• Marketing strategy development

• CRM and automation consulting

• Digital marketing services

The scope of services for each client shall be defined in a separate proposal, service agreement, or statement of work.

3. Client Responsibilities

Clients agree to:

• Provide accurate and complete information

• Grant necessary access to advertising platforms, CRM systems, analytics tools, email marketing platforms, and related systems

• Cooperate in a timely manner

• Review and approve deliverables when required

• Comply with all applicable laws and regulations

Delays caused by the client may affect project timelines and results.

4. Fees and Payment

Services are generally provided on a monthly retainer basis unless otherwise agreed in writing.

Invoices must be paid according to the payment terms stated in the applicable agreement or invoice.

Failure to make timely payments may result in suspension or termination of services.

All fees paid are non-refundable unless otherwise stated in a written agreement.

5. No Guarantee of Results

Hazzel uses professional expertise, industry best practices, and reasonable efforts to achieve client objectives.

However, marketing performance is influenced by numerous factors outside our control, including market conditions, competition, offer quality, sales processes, customer demand, advertising platform changes, and client responsiveness.

Accordingly, Hazzel does not guarantee:

• Specific lead volumes

• Appointment numbers

• Revenue increases

• Return on investment (ROI)

• Conversion rates

• Business growth outcomes

Past performance does not guarantee future results.

6. Intellectual Property

Unless otherwise agreed in writing:

• Hazzel retains ownership of its proprietary methodologies, frameworks, templates, systems, and know-how.

• Clients retain ownership of their trademarks, logos, branding assets, and business information.

• Upon full payment, clients receive a license to use deliverables created specifically for them.

7. Confidentiality

Both parties agree to maintain the confidentiality of any non-public business, marketing, financial, technical, or strategic information disclosed during the course of the engagement.

Confidential information shall not be disclosed to third parties except where required by law or necessary to perform contracted services.

8. Third-Party Platforms

Our services may involve third-party platforms including advertising, analytics, CRM, automation, scheduling, and communication tools.

Hazzel is not responsible for:

• Platform outages

• Policy changes

• Account suspensions

• Changes to advertising algorithms

• Actions taken by third-party providers

9. Limitation of Liability

To the fullest extent permitted by law, Hazzel shall not be liable for:

• Indirect damages

• Consequential damages

• Lost profits

• Lost business opportunities

• Data loss

• Business interruption

Our total liability arising from any claim shall not exceed the fees paid to Hazzel during the three months preceding the claim.

10. Website Use

Users agree not to:

• Use the website for unlawful purposes

• Attempt unauthorized access to systems or data

• Distribute malicious software

• Interfere with website functionality

• Copy or reproduce website content without permission

11. Termination

Either party may terminate services in accordance with the applicable service agreement.

Upon termination:

• Outstanding invoices become immediately due

• Access to services may be suspended

• Confidentiality obligations remain in effect

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Armenia.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Armenia.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on our website with a revised effective date.

14. Contact Information

Hazzel Marketing Agency

Email: [hello@hazzel.co]

Website: hazzel.co

Republic of Armenia